How to be Pro-Family
Your business can be pro-family in the following 3 key areas:
Shop Design
- Design a layout that is easy for customers to move about
- Create a layout that keeps customers safe from falls, or knocks
- Maintain overall cleanliness
- Provide easy access to information
Service
- Implement cheerful service to make families feel welcomed
- Provide thoughtful service and take initiative in meeting customer needs
- Learn to handle lost children, accidents and injuries
Business Strategy
- Offer fun for everyone
- Create family packages & offers
- Target families in advertisements
- Review and refine strategies targeting families
Please click here to download the 15 dimensions of a Pro-Family Business.
(PDF)
